Refund & Return Policy – Shakti Kurtis

At Shakti Kurtis, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, you may be eligible for a return, exchange, or refund based on the following conditions.

1. Return & Exchange Policy

• Returns or exchanges must be requested within 24 hours of receiving the product.
• The item must be unused, unwashed, and in its original packaging with all tags intact.
• We accept returns only for products that are damaged, defective, or incorrect as per the order placed.
• Exchanges are subject to stock availability. If the requested item is unavailable, a refund or store credit will be provided.

2. Refund Policy

• Refunds are processed once the returned item is received and inspected.
• The refund amount will be credited to the original payment method within 7-10 business days.
• Shipping charges (if applicable) are non-refundable unless the return is due to an error on our part.
• If you paid through Cash on Delivery (COD), you will be required to provide bank details for the refund process.

3. Non-Returnable Items

• Items purchased on sale or discount offers are non-returnable and non-refundable.
• Custom-stitched or personalized orders cannot be returned or exchanged.

4. How to Initiate a Return?

1. Contact our customer support at contact with your order details.
2. Provide images of the product if it is damaged or incorrect.
3. Once approved, we will arrange a pickup or guide you on how to return the product.
4. After verification, the refund or exchange will be processed.

For any queries, feel free to contact us. Shop confidently with Shakti Kurtis, where quality and customer satisfaction come first!

For fashion inspiration, visit Vogue India.